Founded in 1945, this airline is the sole African carrier to receive Skytrax’s highest rating of five stars. With a 94% customer approval rating, it has been crowned Africa’s best airline for the previous three years. Emirates Airlines is the official airline of UAE and serves over 100 foreign destinations.
For many years, it has been one of the most important airlines in Africa. The airline has succeeded in revolutionizing the industry by offering low-priced Emirates Flights to Dubai making air travel more accessible to individuals all over the world. Emirates Airlines is well-known for its dedication to sustainability; the airline is one of the few in the world to be certified as carbon neutral, and its fleet is among the youngest of any African carrier.
As one of the few airlines in the world to become carbon neutral, Emirates Airlines is also well-known for its dedication to environmental responsibility.
How did the Airline Crisis Happen?
The crash of Emirates Airlines Flight 302 on March 10, 2019, was the airline’s second significant accident since it first took to the skies in 1946. There was no act of terrorism or sabotage involved in the downing of ET 302; rather, an electrical fire in the cockpit caused the accident.
Flight ET 302 left Addis Abeba bound for Nairobi when it encountered technical difficulties and lost radio communication with air traffic controllers. All 157 passengers and 6 crew members were killed in the subsequent plane disaster. According to the investigation, an electrical fire started in the cockpit, sending smoke throughout the cabin and prompting passengers to panic and break windows to escape.
Emirates Airlines’ Crisis-Related Public Relations Efforts
Airlines of UAE’s Public Relations Approach to the Crisis
It’s been going through a rough patch for the past few months. There were two accidents involving the airline in March of this year. There were 157 fatalities in the first disaster, and 157 fatalities in the second. All of the people on board were killed in both incidents. Many people speculated that the airline was not doing enough to ensure the safety of its passengers and accused the company of negligence.
The airline’s public relations department tried a new tactic for handling the problem. They did not promptly alert the media and the public about the incidents, as in other situations of crashes and tragedies in their history as an airline. Instead, they made announcements via Twitter and Facebook once it became evident that there was no threat to the safety of other passengers.
How to Change Emirates Airlines Ticket Date?
Only if the flight is cancelled and the customer has a refundable ticket will the date of their Emirates Airlines flight be able to be rescheduled.
- The flight is cancelled, but the customer has a ticket that isn’t refundable.
- The client wishes to switch the departure date on a nonrefundable ticket.
- The client requests a date adjustment for their return trip but not their initial departure.
- For a non-open fare type, the consumer wants to switch both the outbound and inbound dates.
If your Emirates Airlines ticket has an open fare type, you can amend the departure or arrival date for a cost of $100 one way, plus any relevant fare difference.
Going to the airline’s website and logging in will allow you to amend the date of your Emirates Business Class Flights ticket. Click “My Bookings” in the menu bar to make a date change. Choose “Booking Details” next to the reservation you wish to modify. Then, scroll down until you see the “Change Date” button, and click it. After that, you’ll be given the option to change both your flight’s departure and arrival date.
